QUESTIONS & ANSWERS

• When will I receive my order?
  We pack and dispatch your order as quickly as possible – usually the same day or the day after your purchase. Delivery typically takes 1–3 business days.
• How do I return an item – and what does it cost?
  Returning an item is easy and free, and you have 14 days if you’re not completely satisfied. Your parcel includes everything you need for a smooth return. Read our return policy here.
• What if I change my mind?
  No problem. You have 14 days to return anything you’re not completely happy with. Just use the enclosed return label and form, and send the item(s) back within that period. Read our return policy here.