When you have purchased an item on Masaicopenhagen.fr, it usually takes 1-5 weekdays before you receive your goods. If you order before 12AM on weekdays, we will try to process, pack and send your order to you on the same day.
Please note that delivery times may be longer during peak periods – especially in conjunction with sales and public holidays.
We currently ship to addresses in:
Denmark (excl. Greenland and the Faroe Islands)
Norway (excl. Svalbard and Jan Mayen)
Sweden
Finland (excl. Åland Islands)
Germany (excl. Island Helgoland and the area of Busingen)
England, Scotland and Wales (excl. Northern Ireland, Isle of Man, Isles of Scilly, the Hebrides, Channel Islands, Shetland Islands, Jersey, Guernsey and Gibraltar)
Ireland
France (not Corsica and other non-bridge-fixed French islands)
Belgium
The Netherlands
For delivery options in the different countries, we ask you to refer to the terms and conditions for each specific country.
All in one parcel
As a rule, we always send the whole order in one shipment. If this is not possible, we will contact you.
Delivery options
For delivery to France, you have two options:
TNT EXPRESS DELIVERY
Delivery to your home address
Delivery time: 1-3 business days.
Cost: 9.95 € (regardless of the order size).
GLS HOME DELIVERY
Delivery to your home address.
Delivery time: 2-5 business days.
Cost: 6.95 € (Free with orders over 100 €)
Receiving a delivery and warranty
The order must be signed for upon receipt of delivery. It does not necessarily have to be you who sign it. People at the delivery address (such as a family member, friend, receptionist etc.) can also acknowledge receipt with binding effect on you.
The carrier may also deliver to your neighbours if you have given your consent and if circumstances allow.
Please note that you are responsible for the goods after delivery. If the packaging appears to be damaged, you should refuse to accept the goods.